At Novajackpot, we understand that responsible play is fundamental to a positive gaming experience. We provide a range of tools designed to help you manage your activity and maintain control. These features are accessible through your account settings or by contacting our support team.
We offer several tools to help you set boundaries and manage your gaming habits. These include deposit limits, loss limits, wagering limits, session reminders, time-outs, and self-exclusion.
You can set financial and time-based limits to govern your gameplay. These limits can be adjusted by logging into your account. Any decrease in limits takes effect immediately, while any increase requires a 24-hour waiting period.
These limits can be configured within the 'Responsible Gaming' section of your account. If you require assistance with setting or adjusting these limits, our support team is available 24/7.
For periods when you wish to take a break, we offer both temporary time-outs and longer-term self-exclusion options.
When you self-exclude, your account will be inaccessible, and you will not receive any promotional material from us during the exclusion period. We respect your decision to take a break and have measures in place to facilitate this.
We encourage players to use these tools to maintain a balanced approach to gaming. If you or someone you know needs support for gambling-related issues, we provide links to independent help organisations.
Our 24/7 customer support is also available via live chat or email at support@novajackpot.com to assist you with responsible gambling queries or to help you activate any of the available tools.
At Novajackpot, we are committed to providing a safe and enjoyable entertainment experience. We understand that for the vast majority of our players, gambling is a form of leisure. However, it is important to be aware of the potential risks and to recognise any behaviours that might indicate a developing problem. Our aim is to ensure all players engage with our platform responsibly.
Problematic gambling often develops gradually. While individual experiences vary, some common behaviours and warning signs may indicate that gambling is becoming an issue. These include:
We encourage all players to approach their gaming with a clear plan. Setting limits before you begin playing is a proactive step towards responsible engagement. You can set deposit limits, session time limits, and even self-exclude from our platform if you feel you need a break. These tools are available within your account settings and can be adjusted at any time. We also recommend familiarising yourself with our responsible gambling policy for more detailed information.
If you recognise any of these warning signs in yourself or someone you know, it is important to seek professional support. There are independent organisations dedicated to helping individuals manage gambling-related issues. We provide links to these services for your convenience.
These services offer confidential advice and support, and can provide guidance on managing gambling habits. Remember, reaching out for help is a sign of strength.
